Welcome to fixx-it! These terms and conditions outline the rules and regulations for the use of Level Up Tech (M) Sdn Bhd’s Mobile Application, fixx-it. By accessing this app, we assume you accept these terms and conditions. Do not continue to use fixx-it, if you do not agree to take all of the terms and conditions stated on this page.

1. Definitions

   The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice, and all Agreements: "Client", "You" and "Your" refers to you, the person who logs into this app and is compliant with the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our", and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves.

2. License to Use the App

   Unless otherwise stated, CRT Tech Sdn Bhd and/or its licensors own the intellectual property rights for all material on fixx-it. All intellectual property rights are reserved. You may access this from fixx-it for your own personal use subjected to restrictions set in these terms and conditions.

3. User Responsibilities

   • You must not:

   • Republish material from fixx-it

   • Sell, rent, or sub-license material from fixx-it

   • Reproduce, duplicate, or copy material from fixx-it

   • Redistribute content from fixx-it

4. Privacy Policy

   Your use of fixx-it is also subject to our Privacy Policy, which covers how we collect, use, share, and store your personal information.

5. Limitation of Liability

   In no event shall Level Up Tech (M) Sdn Bhd, nor any of its officers, directors, and employees, be liable for anything arising out of or in any way connected with your use of this app whether such liability is under contract. [Your Company Name], including its officers, directors, and employees shall not be held liable for any indirect, consequential, or special liability arising out of or in any way related to your use of this app.

6. Indemnification

   You hereby indemnify to the fullest extent Level Up Tech (M) Sdn Bhd from and against any and/or all liabilities, costs, demands, causes of action, damages, and expenses arising in any way related to your breach of any of the provisions of these terms.

7. Severability

   If any provision of these terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.

8. Variation of Terms

   Level Up Tech (M) Sdn Bhd is permitted to revise these terms at any time as it sees fit, and by using this app, you are expected to review these terms on a regular basis.

9. Assignment

   The Level Up Tech (M) Sdn Bhd is allowed to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these terms.

10. Entire Agreement

    These terms will be governed by and interpreted in accordance with the laws of Malaysia, and you submit to the non-exclusive jurisdiction of the state and federal courts located in Malaysia for the resolution of any disputes.

11. Governing Law & Jurisdiction

    These terms will be governed by and interpreted in accordance with the laws of Malaysia, and you submit to the non-exclusive jurisdiction of the state and federal courts located in Malaysia for the resolution of any disputes.

Privacy is paramount at our mobile platform fixx-it. We are committed to safeguarding the personal data of our clients and ensuring compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. This PDPA Policy outlines how we collect, use, disclose, and protect personal data in our mobile app.

1. Collection of Personal Data: We collect personal data from clients when they register an account, make a purchase, browse our app, or interact with our services. This may include:

   • Name

   • Contact information (phone number, email address)

   • Address

   • Payment details

   • IP address

   • Device information

2. Purpose of Collection: Personal data is collected for the following purposes:

   • Providing and improving our services

   • Processing transactions

   • Communicating with clients

   • Customizing client experience

   • Analysing usage patterns

3. Consent: We obtain consent from clients before collecting their personal data except where permitted by law. Users have the right to withdraw consent at any time.
4. Data Security: We implement appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or destruction
5. Disclosure of Personal Data: We may disclose personal data to third-party service providers who assist us in operating our app, conducting business, or servicing clients. We ensure that these third parties comply with the PDPA and implement appropriate safeguards.
6. Retention Period: Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected or as required by law.
7. Client Rights: Clients have the right to:

   • Access their personal data

   • Correct inaccuracies in their personal data

   • Request deletion of their personal data

   • Object to the processing of their personal data

   • Lodge a complaint with the relevant authority

8. Children's Privacy: Our services are not intended for persons under the age of 18.
9. Updates to the PDPA Policy: We may update this PDPA Policy from time to time. Clients will be notified of any changes and the updated policy will be published on our app.
10. Contact Information: For any inquiries or concerns regarding this PDPA Policy or our data practices, clients can contact us at [Contact Information].

    By using our mobile app, clients agree to the collection, use, and disclosure of their personal data in accordance with this PDPA Policy.